Returns & Exchanges

At INBUILD UK, we strive for complete customer satisfaction by offering a straightforward 30-day return policy on all eligible general retail items. If your purchase does not meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship to INBUILD UK

  Affix the provided return label or use a tracked shipping service to send your parcel to our designated logistics center in the UK.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned goods, we will process your refund or dispatch your exchange items within 5-7 business days.